Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the MinerPro?

We have have 2 ways for shipping   

Standard Shipping and Express Shipping
1.DHL Standard Shipping
2.DHL Express Shipping 
Shipping charges will be calculated based on your region shipping address.

Which payment methods are accepted in MinerPro?

We only accept credit card payment powered by Stripe.com , which is the mos secured checkout.

How long will delivery take?

We have 2 ways of shipping , 
Standard shipping will take 20-25 days
Express shipping will take 7-14 days
If the order take more than we described in that case you can request for a Full refund and we will gladly be happy to ACCPET that based on our Refund & Returns Policy

What exactly happend if i didnt recieve the product ?

In this case you will request for a refund based on our Refund & Returns Policy
And we will gladly return your funds back.

Do I receive an invoice for my order?

Of course you will recieve the invoice with all purchase details on email also you can view on your My Account Dashbord

We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Send us an email

    Call us: +41 77 924 16 97
    Support: [email protected]

    Address: Brunnenstrasse 68,Rudolfstetten,8964,Switzerland