Frequently Asked Questions
Please read our FAQ before sending us a message.
We have have 2 ways for shipping
Standard Shipping and Express Shipping
1.DHL Standard Shipping
2.DHL Express Shipping
Shipping charges will be calculated based on your region shipping address.
We only accept credit card payment powered by Stripe.com , which is the mos secured checkout.
We have 2 ways of shipping ,
Standard shipping will take 20-25 days
Express shipping will take 7-14 days
If the order take more than we described in that case you can request for a Full refund and we will gladly be happy to ACCPET that based on our Refund & Returns Policy
In this case you will request for a refund based on our Refund & Returns Policy
And we will gladly return your funds back.
Of course you will recieve the invoice with all purchase details on email also you can view on your My Account Dashbord
We’re open Monday – Friday, 8 a.m. – 7:30 p.m. EST
Send us an email
Call us: +41 77 924 16 97
Support: [email protected]
Address: Brunnenstrasse 68,Rudolfstetten,8964,Switzerland